HAPPENING NOW: END OF YEAR SALE - WORLDWIDE SHIPPING
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Frequently asked questions
Where are you located?
Our boutique is based in Orland Park, Illinois, USA. If you are relative to the Chicagoland area, please feel free to book an appointment to try on dresses in person.
Where do you ship to?
We ship worldwide.
How can I book an in person appointment?
If you are local or visiting the Chicagoland area, you can book an appointment through this booking portal.
Do you make custom dresses?
While we do not currently offer custom dressmaking services, we have a wide selection of beautiful, ready-to-wear dresses that cater to various styles and occasions. We invite you to explore our collection that we're confident you'll love!
What if the dress I want is out of stock?
If there is a dress on our site that interests you but is sold out in your size, please be aware that it is not highly likely we can restock. This ensures our collections are new and that our clients are unique to one another. However, you can still message us to see if there is a possibility of a restock!
What is your return's policy?
At Timeless Dresses, we strive to ensure your complete satisfaction. While we are unable to offer refunds, we happily will provide you with an exchange or store credit within 48 hours of the delivery of your purchase. All exchanges must be unworn with the tags attached and sent back in the same packaging the dress was received in.
